Trainer & Facilitator

DYNAMIC. ENGAGING. INSPIRING.

Participants of my training programs have fun in a creative, stimulating learning environment that encourages participation, provides clear information and promotes a high level of retention. After the training program, participants take action to apply the learning, change behaviors and improve results.

TRAINING TOPICS

  • Building Effective Teams
  • Coaching for Improved Effectiveness
  • Conflict Resolution
  • Creating a Healthy Work Environment
  • Leadership Skills
  • Superior Customer Service

CREDENTIALS

In addition to my genuine heart for people, you will benefit from the 25 years of experience in the Human Resources field I bring to our relationship. My education includes a Master of Arts Degree in Human Development from Saint Mary’s University, a Bachelor of Arts Degree from Metropolitan State University in Human Services with an emphasis in Training and Adult Development, and an Associate of Arts Degree in Biblical Studies from the Lutheran Bible Institute of Seattle.

Additionally, I am an experienced facilitator of Crucial Conversations, Insights Discovery, and I am a Certified Professional Co-Active Coach through the Coaches Training Institute.

Contact me today to discuss your training and facilitation needs!


“I had the pleasure of working with Marcia at Fairview Health Services. I was fortunate enough to attend several of the training seminars that she put on while I was employed there. Every session I attended was fast-paced, interactive, and information packed. I was amazed at Marcia’s ability to get information from a SME (Subject Matter Expert) and deliver it herself in a way that was so dynamic. I don’t hesitate to highly recommend Marcia!” —Trina, Principal